Last Updated: 13/07/2020
We are back in action. We opened the reorganised workshop on 20th April.
With new safe distancing measures in place it’s almost business as usual.
Please bear with us while we start to clear the order backlog. We will inform you when your order is built and has been passed to our delivery teams.
With clear instruction from the Welsh Government and Health and Safety advisors, we have now reorganised the workshop layout and started production again, whilst ensuring the safety of our workforce.
Workstations have been moved, layouts have been changed, and without exception our loyal team are back at work. Those that are still able to work from home will be doing so for a little longer.
If you have an order to place
All paid orders placed with us before this temporary halt will be made and despatched as soon as possible. We will not offer fast-track until we have cleared this backlog. We estimate that will take up to 4 weeks so please bear with us. We will let you know when your order has been passed to our delivery crew, they will be in contact with you to arrange delivery.
If you placed a ‘Quote Awaiting Confirmation’ with us over the lockdown period, we will be contacting you to finalise your order details and get your order into production.
If you would like to place an order with us, we estimate delivery times for new orders will now be some 5-6 weeks.
If you already have an order with us
Sending Us Material
Please do now send us your material in the usual way to;
The Headboard Workshop Ltd,
Units 10/11 St David’s Industrial Estate,
(and please remember to put your surname and your order number on the package)
Some Component Suppliers Yet To Open
As we are sure you will appreciate, some of our component suppliers will remain closed as they are still reorganising their companies to allow safe working. This inevitably means that we are unable to complete some orders until they reopen.
Thank you all for your patience during this very difficult time.
We consider ourselves extremely fortunate to have such supportive and understanding customers. Please rest assured that our loyal team are doing everything they can to get your order built.
With thanks from all of us at The Headboard Workshop